For general maintenance requests please complete and submit the form below providing as much information of the repair required as possible. The brand and type of appliance ie : Gas Rinnai Heater, will greatly assist us in aranging any necessary repairs. Maintenance, unless urgent, is attended to as soon as possible. Please be aware that some repairs may take some time to arange dependant on the type of repair, ability to contact the owner to seek their instructions and availabilty of tradesmen.
In the event of an urgent repair please ring our office immediately and we shall attend to your problem as quickly as possible. If it is outside business hours then you should refer to your lease agreement for instructions on who to contact for urgent repairs. This may mean a direct call to your owner or to DCK on our after hours number 54 423600.
As per your lease agreement the method of access by a tradesman to your property is by you the tenant being at the property and providing access. The tradesperson will call your prior to attending on the number you have supplied.
Please note that if the repair or damage is found to be caused by the tenant either accidently or maliciously, the tenant will be responsible for the repair costs.