“ I started in the property industry in 2006 and have learned so much; I’m enjoying every minute in my Property Manager role. “
Caring, helpful and patient, Jess loves working with her Owners and Tenants.
She finds the work diverse, challenging and rewarding.
From the special buzz of assisting a first-time investor; to helping people, particularly families find a place to call home.
Jess’s everyday inspiration to be her best is drawn from her family and a deep desire to do well and be good at what she does.
As a passionate Collingwood supporter, Jess keenly follows the footy (along with the latest fashion trends) and enjoys getting out and about locally exploring the best of Bendigo.
Her greatest love though, is spending time with her daughter Sage.
" So professional & prompt. "
I am so grateful to meet and have Jess and her team to manage my investment property. She is so professional and prompt throughout the whole rental procedure from appraisal to leased out. She ran everything so smoothly, efficiently and easily. Excellent work!
" I cannot speak more highly of Jess's attention to my needs and my requests. "
Jessica Reid has been my Property Manager for a number of years; during this time Jessica has kept me completely and utterly informed about my property in Bendigo, she has ensured that both my interests and also those of my tenant have been foremost even during the COVID pandemic periods. I cannot speak more highly of her attention to my needs and my requests, I only have to contact Jessica and she responds to me with expedience, nothing is ever to much and she is always happy to assist me. Thank you Jessica, you are one out of the box and I truly appreciate your attention to detail and your continued dedication to myself, my tenant and my property.
" Jessica's communication is nothing but exceptional. "
I wanted to convey our upmost appreciation for our new property manager Jess. She has excelled in all aspects of taking over our property, dealing with very difficult old tenants whom have just left and her need to fix up some remaining issues from the our previous property manager to ensuring the property is in A1 condition for our new tenants about to take over the property from tomorrow. Her communication is nothing but exceptional. Definitely an asset to DCK and as a valued DCK customer, we know we are in trustworthy hands with her. If she says she is going to get back to me today, she does, if she says she is going to email me with an update by tomorrow, she does. On issues she is not quite sure about, she has been honest and said she would find out and revert to us. When she communicates with us it is timely and thorough and I am not having to chase her as I have had to in the past few years with the other property manager. Especially during these testing times and with so much uncertainty, she has reassured us that she will look after us and ensure that she finds the right tenant and that the relationship between tenants and DCK is well nurtured which inevitably allows our relationship with DCK to be a better one. I can honestly say, since Jess has taken over I feel she has all aspects of the exit of the old tenant and the entry of the new tenant all under control which is of course a relief to us. Living interstate is difficult at times and we wish we could zip back to Bendigo at times to do those maintenance issues or to at least visit the property in amongst tenancies. Obviously not possible with boarder restrictions but having Jess taking over the exit review and sending such thorough photos through to us alleviates any anxiety we had about the condition of our property. I hope that this email allows Jess to get some praise for her exceptional work.
" We neded to place management in expert & trustworthy hands. "
I am very pleased to provide feedback on my experience with DCK residential. DCK and in particular Jessica Reidt came highly recommended to me and it is not hard to see why. Our family needed to lease our Mother's house quickly during the 2020 pandemic and as both my sister and I live many hours from Bendigo, we needed to place the management of this property in very expert and trustworthy hands. Our expectations have been far surpassed and we are so delighted with everything DCK has done for us. Nothing was too much trouble and all the little loose ends were sorted efficiently and thoughtfully when requested or when brought to our attention. I know their fees are competitive and all the paperwork was easy to complete. We now have a fantastic tenant that has given all of us tremendous peace of mind and security. Thank you Jessica for all that you did and do for us!
" I could not be happier with my dealings with Jessica and the team at DCK. "
I've never rented out a house before so I was a bit nervous going into the process. Jessica made the whole process incredibly smooth, promptly answered any questions I had and was always available when I needed. She has found me a fantastic tenant as she vetted all applicants thoroughly. I could not be happier with my dealings with Jessica and the team at DCK.