" We would recommend Leonie to any persons requiring real estate assistance "
22-06-2015 DCK Real Estate - Attention: Mr Robert Ketterer Dear Sir Just a note to tell you we had a happy experience in the sale of our property in Lowndes Street Kennington and the purchase of our new property in Crook Street Strathdale. Both transactions were carried out by Leonie Butler in a considerate ansd businesslike way. All our queries were attended to in a happy and prompt manner. We would recommend Leonie to any persons requiring real estate assistance. Regards
" An amazing and exhilarating chain of events. "
Thank you for opening our minds to new possibilities, sharing your inspirations, your extensive knowledge and experience, your empathy and personal support through what has now become an amazing and exhilarating chain of events that have presented us with this beautiful property and all of its charms for us to enjoy in whatever way we wish. So very much appreciated.
" Handled the sale brilliantly "
From: Mark Date: 2 June 2014 12:49:24 pm AEST Subject: Sale - Claremont Terrace Marc, Thank you for the fantastic job you did in selling my home. During this process I lost a family member and you and the DCK team was more than diligent and respectful of the situation but still knew the sale was important and handled the sale brilliantly; more than what I would have expected. It was refreshing to see the personal level of service you provided and I won’t hesitate to recommend you as ‘MY’ real estate professional. It is a big decision when choosing an agent to sell one’s home, but right from the start you made me feel comfortable to entrust the sale in your hands. Not only this but seek assistance on advice on further thoughts on the next purchase, to live in or invest. Having the confidence to seek advice from a trusted source is invaluable. You certainly have changed my perception of those in the real estate industry. Regards
" Sold & bought! "
To Whom it May ConcernI would like to take this opportunity to pass on my sincere thanks and appreciation to your company and particularly Kaye Lazenby in assisting my family not only sell our home but also in finding our new one.Kaye showed true professionalism with an enthusiastic flair that made selling and buying for what most would describe as a very difficult time into smooth, enjoyable experience.It is a credit to your company to have staff such as Kaye support buyers and sellers in our community and I would have no hesitation in saying our next purchase will be with DCK.Thank you once again.
" Excellent Sales Service "
December 2013 Dear Kaye We are writing to thank you for your excellent service during the selling of our home in East Bendigo. We wouldn't hesitate to recommend you to family & friends as you are one of the most professional service providers we have ever dealt with. You are an excellent communicator & work very hard to look after people on both sides of the real estate transaction; continuing to provide a high level of service during the settlement period. We liked your approachable & friendly nature when we were looking to buy and as sellers, felt we were in good hands when it came to advice on marketing & negotiating. Of course we were extra pleased when we achieved a sale within one week of the property hitting the market! We wish you continued success in your real estate career.
" Big thanks for all your hardwork. We'd gladly recommend you! "
January 2014 Dear Kaye Thank you so much for your assistance & advice on selling our home. From the first day you looked at the property you gave helpful & honest advice and made lots of suggestions from how to present the property, best advertising packages to get maximum people viewing the property and also the selling price. We felt we were in control throughout the process as you kept in contact with us providing weekly statistics on advertising as well as feedback from potential buyers. Thank you so much for featuring our property as the "Agent's Choice" as well as the "Property of the Week" in the Bendigo Weekly. We feel this helped maximize the exposure of our property to potential buyers & also increased our confidence in DCK & You as our agent because it showed us you were really interested in selling the property & getting the best price for us. You were open to any changes we wanted to make during the selling period and facilitated those changes. Nothing seemed to be too hard or difficult for you. After each open house you spent time with us discussing the next approach. You answered all our queries within a couple of hours even on the weekends. We never felt ignored and always felt you were committed to selling our property. You are a great negotiator and we feel this is reflected in the great price you were able to get for our property prior to Auction. Thank you so very much for all your hard work. We will gladly recommend you & your services to any future clients. Warm Regards
" Leonie was fantastic "
Just wanted to let you know that Leonie was fantastic in doing all she could to assist me in tracking down a new home. I eventually bought in Mackenzie St through another agent, but that was through no fault of hers - once on my case Leonie thought of me whenever a potentially suitable property came up and followed up frequently. if it had been up to her DCK would have certainly been the agent I purchased through! Leonie demonstrated what I would have appreciated from other property consultants - commitment to and interest in me as a purchaser. Please give her a well-deserved 'pat on the back'.
" No hesitation recommending DCK "
It is with sadness that I terminate my association with your company with the sale of my rental properties. DCK has managed the properties over several years.Most recently I have liaised with Makayla and team. I wanted to thank them in writing for all their help and assistance. They are all very professional and very pleasant to deal with. Nothing has been too much trouble for them and they have always returned my calls and dealt with any problems very promptly and efficiently. It has been a pleasure to work with them. My thanks also goes to Leonie Butler, who sold the properties for me. I cannot speak highly enough of Leonie. Her professionalism and integrity are beyond reproach.Not on y do I wish Leonie and Makayla all the best for the future, but also your company. One never knows what lies in the future. If ever I'm in the position to buy another rental property in the Bendigo area I know exactly who to contact. I would have no hesitation in recommending DCK. Again my sincere thanks to all involved.
" Excellent, prompt, professional & diligent service "
Hi Makayla,As you may (or may not) be aware I have put my property at XX Hopetoun Street on the market. A tad sad but had to be done. Nonetheless I just wanted to say a massive THANKYOU – it has been so refreshing to have such excellent, prompt, professional and diligent service - always and without failure!! As I’ve mentioned before I have had issues in the past with some property management, you are streets ahead of the rest, I can’t recommended you highly enough.!!Keep up the great work and again many thanks for your support over the past couple of years…All the best
" Amazing Service & Assistance "
Dear Makayla,I just wanted to (very belatedly) drop you a quick note to thank you for the amazing service and assistance you provided us. We were extremely despondent with the service provided by other real estate agents in the area but found your care and attention to our enquiries to be second to none. You both listened to what it was that we were looking for in a new home, understood the importance of finding the right property for our family and took the time to discuss our questions and concerns.Ultimately we have found a home with another agent.Please pass on our thanks to the landlords. Whilst we both fell in love with the property, we felt that given we are relocating to the country from Melbourne, it was just that bit too far from town. We appreciate the landlords’ consideration of our request for fencing.I hope that in the future, if the time comes for us to purchase a property in the area, we will be able to purchase a property through DCK. In the meantime, we will certainly recommend DCK to those looking for a new home.Best wishes,