" Pleasant nature & professionalism "
30.04.2015 Attention: Matthew Bowles (Director Residential Sales) Dear Sir We have just had our home sold by your Company at Midland Hwy Huntly and by your representative Mrs Kaye Lazenby. My wife & I were put at ease by Kaye as she led us through the process of selling our home, from signing the Section.32 through to settlement. Kaye informed us of the progress our sale had reached at all stages of the sale. With reps like Kaye with her pleasant nature and professionalism you can be assured of success. Thank you
" Immediately impressed by her warm, friendly, professional manner "
Mr Matt Bowles – Sales Manager 19 May 2015 Reference for KAYE LAZENBY We first met Kaye Lazenby at an open house and were immediately impressed by her warm, friendly professional manner. When we decided to sell one of our investment properties we approached Kaye to give us an appraisal on our property. She presented in a very professional manner and displayed an enthusiasm for our property offering many practical simple ideas to present our property “in the best light.” Her marketing folder contained lots of relevant information as well as references from satisfied clients. Through clear, direct communication and wide knowledge of the local market, she clearly convinced us that she was the one who we wanted to sell our property. From that point she kept us informed of everything relevant to the sale of our property. Regular texts kept us up to date with everything that was happening. She certainly followed up on every possible lead and informed us of this!!! To our delight the property sold before officially going on the market! Kaye used her excellent negotiation skills to secure a very pleasing price. We would have no hesitation of recommending Kaye in regard to any aspect of buying and selling real estate in Bendigo. Two very satisfied clients
" Wonderful effort seeling our home "
23 June 2014 Dearest Leonie Just a note to thank yourself and Kaye for the wonderful effort in selling our home. We are happy to know that the house has been sold to such a lovely couple. (Just a little something enclosed for you dear Leonie - I wish you every blessing for an extraordinary future - it is well deserved.) We have lodged our tenanacy application today. Thanks again Leonie for everything. With Kind Regards
" Superb Auction Result "
13 August 2014 Dear Matt We were so pleased with our Auction result on Saturday. DCK did a superb job throughout the process of the sale of 133 Lloyd Street. Leonie was excellent and Rob did a great job in auctioning the property. We thank you very much and ask that you extend our thanks to all concerned. Sincerely
" We would recommend Leonie to any persons requiring real estate assistance "
22-06-2015 DCK Real Estate - Attention: Mr Robert Ketterer Dear Sir Just a note to tell you we had a happy experience in the sale of our property in Lowndes Street Kennington and the purchase of our new property in Crook Street Strathdale. Both transactions were carried out by Leonie Butler in a considerate ansd businesslike way. All our queries were attended to in a happy and prompt manner. We would recommend Leonie to any persons requiring real estate assistance. Regards
" An amazing and exhilarating chain of events. "
Thank you for opening our minds to new possibilities, sharing your inspirations, your extensive knowledge and experience, your empathy and personal support through what has now become an amazing and exhilarating chain of events that have presented us with this beautiful property and all of its charms for us to enjoy in whatever way we wish. So very much appreciated.
" Handled the sale brilliantly "
From: Mark Date: 2 June 2014 12:49:24 pm AEST Subject: Sale - Claremont Terrace Marc, Thank you for the fantastic job you did in selling my home. During this process I lost a family member and you and the DCK team was more than diligent and respectful of the situation but still knew the sale was important and handled the sale brilliantly; more than what I would have expected. It was refreshing to see the personal level of service you provided and I won’t hesitate to recommend you as ‘MY’ real estate professional. It is a big decision when choosing an agent to sell one’s home, but right from the start you made me feel comfortable to entrust the sale in your hands. Not only this but seek assistance on advice on further thoughts on the next purchase, to live in or invest. Having the confidence to seek advice from a trusted source is invaluable. You certainly have changed my perception of those in the real estate industry. Regards
" Sold & bought! "
To Whom it May ConcernI would like to take this opportunity to pass on my sincere thanks and appreciation to your company and particularly Kaye Lazenby in assisting my family not only sell our home but also in finding our new one.Kaye showed true professionalism with an enthusiastic flair that made selling and buying for what most would describe as a very difficult time into smooth, enjoyable experience.It is a credit to your company to have staff such as Kaye support buyers and sellers in our community and I would have no hesitation in saying our next purchase will be with DCK.Thank you once again.
" Excellent Sales Service "
December 2013 Dear Kaye We are writing to thank you for your excellent service during the selling of our home in East Bendigo. We wouldn't hesitate to recommend you to family & friends as you are one of the most professional service providers we have ever dealt with. You are an excellent communicator & work very hard to look after people on both sides of the real estate transaction; continuing to provide a high level of service during the settlement period. We liked your approachable & friendly nature when we were looking to buy and as sellers, felt we were in good hands when it came to advice on marketing & negotiating. Of course we were extra pleased when we achieved a sale within one week of the property hitting the market! We wish you continued success in your real estate career.
" Big thanks for all your hardwork. We'd gladly recommend you! "
January 2014 Dear Kaye Thank you so much for your assistance & advice on selling our home. From the first day you looked at the property you gave helpful & honest advice and made lots of suggestions from how to present the property, best advertising packages to get maximum people viewing the property and also the selling price. We felt we were in control throughout the process as you kept in contact with us providing weekly statistics on advertising as well as feedback from potential buyers. Thank you so much for featuring our property as the "Agent's Choice" as well as the "Property of the Week" in the Bendigo Weekly. We feel this helped maximize the exposure of our property to potential buyers & also increased our confidence in DCK & You as our agent because it showed us you were really interested in selling the property & getting the best price for us. You were open to any changes we wanted to make during the selling period and facilitated those changes. Nothing seemed to be too hard or difficult for you. After each open house you spent time with us discussing the next approach. You answered all our queries within a couple of hours even on the weekends. We never felt ignored and always felt you were committed to selling our property. You are a great negotiator and we feel this is reflected in the great price you were able to get for our property prior to Auction. Thank you so very much for all your hard work. We will gladly recommend you & your services to any future clients. Warm Regards