" No hesitation recommending DCK "
It is with sadness that I terminate my association with your company with the sale of my rental properties. DCK has managed the properties over several years.Most recently I have liaised with Makayla and team. I wanted to thank them in writing for all their help and assistance. They are all very professional and very pleasant to deal with. Nothing has been too much trouble for them and they have always returned my calls and dealt with any problems very promptly and efficiently. It has been a pleasure to work with them. My thanks also goes to Leonie Butler, who sold the properties for me. I cannot speak highly enough of Leonie. Her professionalism and integrity are beyond reproach.Not on y do I wish Leonie and Makayla all the best for the future, but also your company. One never knows what lies in the future. If ever I'm in the position to buy another rental property in the Bendigo area I know exactly who to contact. I would have no hesitation in recommending DCK. Again my sincere thanks to all involved.
" Excellent, prompt, professional & diligent service "
Hi Makayla,As you may (or may not) be aware I have put my property at XX Hopetoun Street on the market. A tad sad but had to be done. Nonetheless I just wanted to say a massive THANKYOU – it has been so refreshing to have such excellent, prompt, professional and diligent service - always and without failure!! As I’ve mentioned before I have had issues in the past with some property management, you are streets ahead of the rest, I can’t recommended you highly enough.!!Keep up the great work and again many thanks for your support over the past couple of years…All the best
" Amazing Service & Assistance "
Dear Makayla,I just wanted to (very belatedly) drop you a quick note to thank you for the amazing service and assistance you provided us. We were extremely despondent with the service provided by other real estate agents in the area but found your care and attention to our enquiries to be second to none. You both listened to what it was that we were looking for in a new home, understood the importance of finding the right property for our family and took the time to discuss our questions and concerns.Ultimately we have found a home with another agent.Please pass on our thanks to the landlords. Whilst we both fell in love with the property, we felt that given we are relocating to the country from Melbourne, it was just that bit too far from town. We appreciate the landlords’ consideration of our request for fencing.I hope that in the future, if the time comes for us to purchase a property in the area, we will be able to purchase a property through DCK. In the meantime, we will certainly recommend DCK to those looking for a new home.Best wishes,
" Made me feel very special which was lovely "
Hi Georgina,Just a quick little email to give you a bit of positive feedback.I’ve just signed a rental lease with DCK and just wanted to let you know how FANTASTIC my experience has been. I was able to inspect a property on the same day I enquired and signed the lease the very next day.I had high expectations on what I was looking for and a very narrow criteria, so I was delighted to find the home I was looking for through DCK and be able to secure it in a matter of days. The girls at DCK were extremely professional, efficient, thorough and just delight to speak to…And I know they must deal with hundreds of rentals every day…. But they were still able to make me feel very special which was just lovely!So I just wanted to let you know what an amazing job the girls in the rental department are doing!Kind regards
" It's been a pleasure dealing with DCK "
I just wanted to take the time to thank you for all the help you have provided to us, with the rental of our company unit. Local Locksmiths have dealt with DCK on two occasions for rental properties, and each time you have provided excellent service and have been extremely helpful in all aspects of this process. You provided a professional yet warm and friendly service and support, and were always approachable and willing to assist with any issues or advice that was needed. You helped to get us into our property and were also very helpful with the exit strategy, liaising and coordinating with cleaners and services, making my life very easy. I would not hesitate to recommend your services to anyone who is looking for an agent to manage or rent a property. It's been a pleasure dealing with you.
" Excellent marketing strategy resulted in a quick sale at a very good price "
Good morning Robert,We wish to take this opportunity to commend DCK for their professionalism in the recent sale of our property. In particular, we wish to thank Kaye who gave us quality, succinct advice and devised an excellent marketing strategy that resulted in a quick sale at a very good price. Kaye made the whole process hassle free for us. Rgs,
" Excellent Conduct & Character "
To whom it may concern,I am writing this as a formal statement of the excellence of character and conduct of Kaye Lazenby, property consultant with Dungey Carter Ketterer. Kaye has worked with us on our last three property transactions, all with the desired successful outcomes. We first met her when buying a property in Kangaroo Flat some ten years ago and were immediately impressed by her friendly, yet businesslike manner and her ability to succinctly outline the pros and cons of the property deal on the table. Kaye recently sold this same house in a difficult, declining market. Our former home was one which appealed to a narrow range of buyers because of its unusual architecture. Kaye quickly summed up this fact and helped us to deal with the disappointment of having to reduce the house’s price to meet the market. She kept us optimistic by being so herself and constantly reminded us how beautiful our well prepared house was.Kaye has extremely high professional standards which were amply demonstrated by the care she took to be constantly in touch with us over the four months it took to sell the house. Kaye also communicated clearly with others on the sales team and frequently made us aware that, as well as her personalised attention to our house sale, there was also a whole team quietly assisting in the background. Kaye was always punctual, well prepared for inspections and gave excellent feedback on her view of how they had gone. She was always cheerful and forward looking and helped us to stay focussed on our plan and realistic about possible outcomes.Kaye was also kind enough to be a referee for our son, a full time university student, who was looking for his first rental accommodation in Bendigo. We believe that her recommendation helped him to secure a unit in the desired location in an extremely tight rental market. Max is now happily and successfully ensconced in his own independent living arrangement. Taking the trouble to get to know the whole family’s accommodation needs and acting to assist in achieving them where possible is what makes Kaye such a successful property consultant. Kaye is acutely and actively aware that dwellings help to define our sense of self. We have no hesitation in recommending Kaye to anyone needing the services of an excellent property consultant.Yours sincerely
" Excellent networking skills, professionalism & her many years of experience showed "
Dear RobertI am taking the time to write to you to express my gratitude and thanks to Leonie Butler.Leonie sold my property at Lot Elwood Drive, Strathdale last year. It is a testament to her diligence and abilities as my property was in the higher price bracket for Bendigo and had been listed for quite some time. She has excellent networking skills and through her many years of experience; has gained significant knowledge of the Bendigo market and what works and what doesn 't. Leonie was extremely easy to work with and was frequently in contact with me providing honest feedback on a regular basis. In the final few months I relocated to Queensland yet Leonie continued to call and update me on progress. It certainly wasn't a case of 'out of sight out of mind'. During the sale of my house I engaged Leonie along with an agent from another local real estate agency. The level of service that l received from Leonie far exceeded that of the other agent.I cannot express enough how pleased I was with Leonie. I would have no hesitation in recommending Leonie to anyone who would be looking to engage the servicesof an agent within the Bendigo area.It would be appreciated if you could pass on my sincere thanks to Leonie as well as share this positive feedback with the other Directors of DCK.Yours Faithfully
" Smooth sales process and very much hassle free "
Hi Marc Just a quick email to thank you for your work on selling Holdsworth Road and managing the tenant during this time. It has been a very smooth process and very much hassle free. Your professionalism has been very evident and I'll certainly be happy to recommend your services to others in the future. Thanks again,
" Competent in all aspects of Property Management "
Hi Robert I am the property owner of XXX Osborne Street Flora Hill and Makayla has been my property manager for the past few years. As I am moving back into the property temporarily I no longer require the services of DCK. As a property manager myself in Melbourne for the past 8 years I would like to take the opportunity to bring to your attention Makayla’s outstanding service.Since she has managed the property she has been reliable & competent in all aspects of property management. She has attended to all matters concerning the property with the highest level of professionalism.I would like to thank DCK and Makayla and look forward to using your services in the future. Thanks & Regards