" Big thanks for all your hardwork. We'd gladly recommend you! "
January 2014
Dear Kaye
Thank you so much for your assistance & advice on selling our home.
From the first day you looked at the property you gave helpful & honest advice and made lots of suggestions from how to present the property, best advertising packages to get maximum people viewing the property and also the selling price.
We felt we were in control throughout the process as you kept in contact with us providing weekly statistics on advertising as well as feedback from potential buyers.
Thank you so much for featuring our property as the "Agent's Choice" as well as the "Property of the Week" in the Bendigo Weekly. We feel this helped maximize the exposure of our property to potential buyers & also increased our confidence in DCK & You as our agent because it showed us you were really interested in selling the property & getting the best price for us.
You were open to any changes we wanted to make during the selling period and facilitated those changes. Nothing seemed to be too hard or difficult for you.
After each open house you spent time with us discussing the next approach. You answered all our queries within a couple of hours even on the weekends. We never felt ignored and always felt you were committed to selling our property.
You are a great negotiator and we feel this is reflected in the great price you were able to get for our property prior to Auction.
Thank you so very much for all your hard work. We will gladly recommend you & your services to any future clients.
Warm Regards
" Leonie was fantastic "
Just wanted to let you know that Leonie was fantastic in doing all she could to assist me in tracking down a new home. I eventually bought in Mackenzie St through another agent, but that was through no fault of hers - once on my case Leonie thought of me whenever a potentially suitable property came up and followed up frequently. if it had been up to her DCK would have certainly been the agent I purchased through! Leonie demonstrated what I would have appreciated from other property consultants - commitment to and interest in me as a purchaser. Please give her a well-deserved 'pat on the back'.
" It's been a pleasure dealing with DCK "
I just wanted to take the time to thank you for all the help you have provided to us, with the rental of our company unit. Local Locksmiths have dealt with DCK on two occasions for rental properties, and each time you have provided excellent service and have been extremely helpful in all aspects of this process. You provided a professional yet warm and friendly service and support, and were always approachable and willing to assist with any issues or advice that was needed. You helped to get us into our property and were also very helpful with the exit strategy, liaising and coordinating with cleaners and services, making my life very easy. I would not hesitate to recommend your services to anyone who is looking for an agent to manage or rent a property. It's been a pleasure dealing with you.
" Amazing Service & Assistance "
I just wanted to drop you a quick note to thank you for the amazing service and assistance you provided us. We were extremely despondent with the service provided by other real estate agents in the area but found your care and attention to our enquiries to be second to none. You both listened to what it was that we were looking for in a new home, understood the importance of finding the right property for our family and took the time to discuss our questions and concerns.
" Excellent, prompt, professional & diligent service "
I just wanted to say a massive THANK YOU; it has been so refreshing to have such excellent, prompt, professional and diligent service - always and without failure!! I have had issues in the past with some property management, you are streets ahead of the rest, I can't recommended you highly enough. Keep up the great work and again many thanks for your support over the past couple of years.
" No hesitation recommending DCK "
It is with sadness that I terminate my association with your company with the sale of my rental properties. DCK has managed the properties over several years.Most recently I have liaised with Makayla and team. I wanted to thank them in writing for all their help and assistance. They are all very professional and very pleasant to deal with. Nothing has been too much trouble for them and they have always returned my calls and dealt with any problems very promptly and efficiently. I would have no hesitation in recommending DCK. Again my sincere thanks to all involved.
" Made me feel very special which was lovely "
Just a quick little email to give you a bit of positive feedback. I just signed a rental lease with DCK and just wanted to let you know how FANTASTIC my experience has been. I was able to inspect a property on the same day I enquired and signed the lease the very next day. I had high expectations on what I was looking for and a very narrow criteria, so I was delighted to find the home I was looking for through DCK and be able to secure it in a matter of days.
" Competent in all aspects of Property Management "
As a property manager myself in Melbourne for the past 8 years I would like to take the opportunity to bring to your attention Makayla outstanding service. Since she has managed the property she has been reliable & competent in all aspects of property management. She has attended to all matters concerning the property with the highest level of professionalism.I would like to thank DCK and Makayla and look forward to using your services in the future.
" Excellent marketing strategy resulted in a quick sale at a very good price "
Good morning Robert,We wish to take this opportunity to commend DCK for their professionalism in the recent sale of our property. In particular, we wish to thank Kaye who gave us quality, succinct advice and devised an excellent marketing strategy that resulted in a quick sale at a very good price. Kaye made the whole process hassle free for us. Rgs,
" Excellent Conduct & Character "
To whom it may concern,I am writing this as a formal statement of the excellence of character and conduct of Kaye Lazenby, property consultant with Dungey Carter Ketterer. Kaye has worked with us on our last three property transactions, all with the desired successful outcomes. We first met her when buying a property in Kangaroo Flat some ten years ago and were immediately impressed by her friendly, yet businesslike manner and her ability to succinctly outline the pros and cons of the property deal on the table. Kaye recently sold this same house in a difficult, declining market. Our former home was one which appealed to a narrow range of buyers because of its unusual architecture. Kaye quickly summed up this fact and helped us to deal with the disappointment of having to reduce the house’s price to meet the market. She kept us optimistic by being so herself and constantly reminded us how beautiful our well prepared house was.Kaye has extremely high professional standards which were amply demonstrated by the care she took to be constantly in touch with us over the four months it took to sell the house. Kaye also communicated clearly with others on the sales team and frequently made us aware that, as well as her personalised attention to our house sale, there was also a whole team quietly assisting in the background. Kaye was always punctual, well prepared for inspections and gave excellent feedback on her view of how they had gone. She was always cheerful and forward looking and helped us to stay focussed on our plan and realistic about possible outcomes.Kaye was also kind enough to be a referee for our son, a full time university student, who was looking for his first rental accommodation in Bendigo. We believe that her recommendation helped him to secure a unit in the desired location in an extremely tight rental market. Max is now happily and successfully ensconced in his own independent living arrangement. Taking the trouble to get to know the whole family’s accommodation needs and acting to assist in achieving them where possible is what makes Kaye such a successful property consultant. Kaye is acutely and actively aware that dwellings help to define our sense of self. We have no hesitation in recommending Kaye to anyone needing the services of an excellent property consultant.Yours sincerely