Directors Dungey, Carter, Ketterer
To whom it may concern
It is with sadness that I terminate my association with your company with the sale of my rental properties.
Your company has managed the properties over several years. Most recently I have liaised with Makayla and Betty. I wanted to thank them in writing for all their help and assistance. They are both very professional and very pleasant to deal with. Nothing has been too much trouble for them and they have always returned my calls and dealt with any problems very promptly and efficiently. It has been a pleasure to work with them.
My thanks also goes to Leonie (Butler), who sold the properties for me. I cannot speak highly y enough of L.eonie. Her professionalism and integrity are beyond reproach.
Not on y do I wish Leonie, Makayla and Betty all the best for the future, but also your company.
One never knows what l ies in the future. If ever I'm in the position to buy another rental property in the Bendigo area I know exactly who to contact. I would have no hesitation in recommending you company.
Again my sincere thanks to all involved.
To Whom it May Concern
I would like to take this opportunity to pass on my sincere thanks and appreciation to your company and particularly Kaye Lazenby in assisting my family not only sell our home but also in finding our new one.
Kaye showed true professionalism with an enthusiastic flair that made selling and buying for what most would describe as a very difficult time into smooth, enjoyable experience.
It is a credit to your company to have staff such as Kaye support buyers and sellers in our community and I would have no hesitation in saying our next purchase will be with DCK.
Thank you once again.
I just wanted to take the time to thank you for all the help you have provided to us, with the rental of our company unit.
Local Locksmiths have dealt with DCK on two occasions for rental properties, and each time you have provided excellent service and have been extremely helpful in all aspects of this process.
You provided a professional yet warm and friendly service and support, and were always approachable and willing to assist with any issues or advice that was needed. You helped to get us into our property and were also very helpful with the exit strategy, liaising and coordinating with cleaners and services, making my life very easy.
I would not hesitate to recommend your services to anyone who is looking for an agent to manage or rent a property
It’s been a pleasure dealing with you.
Dear Mr Bowles,
My daughter and I have been searching for a property in the Bendigo area for the past few months. We have had representatives from most of the real estate companies advising us of possible houses and new listings over this time.
We wish particularly to thank Mark O'Shea for his professional, up to the minute, but never invasive approach to his work.
Mark was always able to accommodate our available times in Bendigo. He was friendly, efficient, knowledgeable and combined his professionalism with sensitivity to my daughter's requirements.
I would not hesitate to consult Mark for any future real estate interests. Many thanks to Mark (and the DCK office for those very handy maps!)
To The Manager
I recently purchased a home at XXX Midland Highway, Huntly with the help of Mark O'Shea.
It was my first time of buying a home and I was becoming frustrated and annoyed by the antics of other real estate agents.
Mark, however, was very professional in every way; he was kind and patient and answered all my questions, no matter how insignificant. He made my experience of buying my home a much easier and happier one.
I notice in your reception area that you give awards to your staff for excellence, Mark is a credit to Dungey Carter Ketterer and a wonderful asset to your business and I thought you should know this.
I am very happy with my new home and when, in the future, it comes time to sell, I will be contacting DCK to handle it.
Thank you for your time and reading my letter.
Had meant to contact you earlier but it has (and continues to be) a busy time!
Just wanted to let you know that Leonie was fantastic in doing all she could to assist me in tracking down a new home.
I eventually bought in Mackenzie St through another agent, but that was through no fault of hers - once on my case Leonie thought of me whenever a potentially suitable property came up and followed up frequently. if it had been up to her dck would have certainly been the agent I purchased through! Leonie demonstrated what I would have appreciated from other property consultants - commitment to and interest in me as a purchaser.
Please give her a well-deserved 'pat on the back'....thanks to you also for passing on my interest in purchasing to Leonie!
Just a quick little email to give you a bit of positive feedback.
I’ve just signed a rental lease with DK and just wanted to let you know how FANTASTIC my experience has been. I was able to inspect a property on the same day I enquired and signed the lease the very next day.
I had high expectations on what I was looking for and a very narrow criteria, so I was delighted to find the home I was looking for through DCK and be able to secure it in a matter of days. The girls at DCK were extremely professional, efficient, thorough and just delight to speak to…And I know they must deal with hundreds of rentals every day…. But they were still able to make me feel very special which was just lovely!
So I just wanted to let you know what an amazing job the girls in the rental department are doing!
Dear Mr Bowles
Recently we purchased a new home at XX Waterview Drive, White Hills, through Dungey Carter Ketterer, and then consequently sold our home at XX Henkel Street, Eaglehawk, also through your company.
We found this experience trouble free and enjoyable. We are convinced that this was mainly due to your Property Consultant Jenny Donaldson. At all times during both transactions Jenny acted in a helpful and professional manner. Her knowledge was of great assistance to us both. She consistently kept us up to date with progress and we are very grateful to her.
We also found the professionalism of Dungey Carter Ketterer above reproach.
As we were in our last home for 40 years it is unlikely that we will shift again in the foreseeable future, but please be assured that your company and Jenny Donaldson would be our first consideration and we will have no hesitation in recommending g Jenny to any of our friends.
It would be appreciated if these sentiments were passed onto Jenny.