From: O'Neill, Elizabeth Sent: Monday, 16 January 2017 02:07 PM To: Matt Bowles Subject: Testimonial - good news Dear Matt We have been so impressed by the professional and personal service of Megan Guzzo at DCK during the purchase of our dream block. Purchasing land is a very exciting but somewhat daunting process but having Megan with us for this journey has made it easy as she prompt, supportive and friendly. Even though we were not directly your customer as the purchaser - I have felt that we have received great service with a really positive and caring emphasis on our needs. Thank you Megan and DCK. Beth O’ Neill & Matt Crocker.
From: Paula Fields Sent: Tuesday, 22 November 2016 3:23 PM To: Georgina Dungey Cc: Jason Subject: Megan Guzzo After negative experiences with another real estate agent who managed the rental of our lovely old property, dealing with Megan of DCK was such a breath of fresh air! From helping us design the auction board, to arranging someone to do a final mow (we live 400km away), Megan was professional, friendly and always helpful. She treated our property as if it was her own; and us as friends. We highly recommend Megan and DCK and thank her for making our sale after auction so seamless. Jason and Paula Fields
From: Ian Drummond Sent: Tuesday, 22 November 2016 5:05 PM To: Georgina Dungey Subject: megan guzzo customer experience. Hi Georgina My name is Ian Drummond and I recently purchased a property through DCK and feel the need to advise you guys about the experience I had with Megan Guzzo. Being in the sales game myself, often the only time we hear from customers is when they have a problem or a complaint so im happy to report that I had an incredibly good experience with Megan. From the first day, she was bright, bubbly, and extremely professional. No pressure, just a genuine desire to furnish us with the information we required to make an informed purchase. In my case, the purchase was a house for my parents so they had pretty much decided for me after 10 minutes in the house so this made the actual decision to purchase easy but I have to say the negotiation was a lot less painful than it needed to be thanks to megan and her professionalism. The after sales service was great also. I never had to wait more than a couple of minutes for an answer to an email and while it may not seem like much, in my game (car finance) its quite rare and refreshing. I was also really pleased with the way she treated my parents as the purchasers also. I was pretty much arms length during the deal so was really pleased with the way the sale was conducted. So in closing, please give megan a pat on the back for the way she has handled this sale. I would not hesitate to recommend yourselves and especially megan if ever anyone asks me about a potential purchase. Thanks again, Ian Drummond
From: Bruce McFarlane Sent: Tuesday, 22 November 2016 03:28 PM To: Matt Bowles Subject: Testimonial for Megan Guzzo Hi Matt, I’m just writing to say what a pleasure it was to work with Megan Guzzo in both acquiring our new home and in the sale of our previous home. Megan understood the market and her clients and was able to provide advice (and sometimes sympathy) when needed. Always on call and willing to help, she was a joy from start to finish and I would highly recommend her to all of my friends and family. Warm regards Bruce & Kylie McFarlane The proud new owners of Barrell St California Gully; and former owners of Nelson St California Gully (Proudly bought and sold via Megan Guzzo)