From: jack & jan wallace Sent: Tuesday, 14 October 2014 07:32 AM To: Robert Ketterer Subject: Email Agent Robert, Morning I just wanted to compliment you on your team member Michelle Crowley. Do you know she contacts me every day with properties to look at and all of them good. She got straight to work and ascertained exactly what we wanted and what our price bracket was. She is so thorough and professional and absolutely charming. She's phoned and emailed and done an amazing job. Now, given we have been leaving voice mail messages and emails for another lady at another agency . . . and have received total silence in reply . . . . . .Michelle’s efforts have been amazing. I thought I really must write about Michelle. She's on the ball, she's dedicated and she's absolutely charming. Thank you all so much.
Date: 22 August 2014 11:07:45 am AEST To: "'Drew Cahill'" <Drew@dck.com.au> Subject: Thanks from Dawn Hi Drew We are well settled in our lovely 1 Pine Street, Quarry Hill. It was a pleasure to deal with DCK and yourself in the sale of 299 View Street and the purchase of Pine Street. We are very happy in our new home and loving the area. We enjoyed the Champagne and also went to the movies this week!, all thanks to DCK. We have nothing but the highest praise for your Company, and our dealings with you. Thank you so much for all you have done for us.