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Leonie Butler

Licensed Estate Agent

As a skilled communicator and patient negotiator, Leonie pays great attention to detail leaving nothing to chance.  She approaches each day with professionalism, energy, enthusiasm and optimism. Her calm and confident approach sees her build strong relationships with vendors and buyers resulting in much repeat business. Leonie relishes the pleasure of assisting many clients on their real estate journey from purchasing their first and subsequent homes to helping them again when it is time to relocate or downsize.

Hard work and excellent customer service were instilled in Leonie at a very young age.

Born in Bendigo to Dutch parents, Leonie briefly tried her hand as a clerical assistant at a local dental surgery before joining Win Patten Real Estate as ‘girl Friday’.
She quickly embraced the industry and gained valuable experience providing her with the confidence to purchase her first home and become a fully licensed agent before her 21st birthday.

45 years later Leonie is still in the real estate industry and just as passionate about the Bendigo market.

She knows the local market intimately having built or renovated about 15 homes in and around Bendigo. Her extensive knowledge and experience covers all areas of the market with a focus on higher-end properties.

In her spare time, Leonie enjoys spending time with her partner Ken at his farm in Elmore or with her daughter Alex, who lives and works in Melbourne.

Her other passion is travel – if she's not at work, she's tripping around the globe somewhere recharging her batteries.

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" Professional and excellent skills of communication "

Leonie did an excellent job , she is highly professional and good skills of communication, she is kind and helpful.

Rashed Hijazi (Buyer)

" Great experience "

Leonie very experienced and no nonsense delivery of information made my experience very positive

Louis Daniels (Buyer)

" Great results from Leonie "

We were very happy with the effort that Leonie put into the sale. Leonie put in a huge effort to sell the property, in that she held "open for inspections each Saturday until the property was sold. We were happy with the result.

David Wilkinson (Vendor)

" DCK’s Leonie shines "

Leonie Butler welcomes would-be purchasers with enthusiasm and a close knowledge of the property on offer. Our very recent experience with buying a home in Bendigo has been a wonderfully exciting experience with Leonie offering responsive guidance along the way. Whenever we had questions or asked for help, Leonie promptly got back to us. Her dedication and passion for her work is refreshing and so much appreciated.

Tim Smith (Buyer)

" Best in Bendigo "

We were quite nervous selling home given it was on the market for 6 months before we bought it...we didn't need to be. Leonie walked us through the preparation we needed to do, referred us to tradies for some minor work, and helped us stage the property for sale. Result...advertised on Thursday, sold by Tuesday, with settlement synchronised to our new property purchase. Could not be happier.

Simon Hill (Vendor)

" Best agent "

Leonie was able to secure asking price for my house.

Cameron Harper (Vendor)

" Excellent "

Leonie has been an exceptional agent. She kept us informed at all times and was very professional in her approach. I would definitely recommend her to anyone thinking of selling their property in the future.

Lesa Hall (Vendor)

" Amazing Service "

Leonie was professional and supportive throughout the whole process. Her knowledge of the market and what customers want was a big help when I was getting the house ready to sell. Communication was second to none and I was kept informed at every stage, including before the house went on the market and even after an offer had been accepted. I felt very supported when making decisions, whether it was what advertising to use or what terms I wanted for settlement. Nothing was too much trouble and Leonie was very understanding when a personal issue caused us to hold off on having opens for a couple of weeks. Thanks Leonie for making the whole process so easy.

Bianca Turbull (Vendor)

" Lovely Leonie "

Leonie made the process of buying our house smooth and easy. She was very relaxed but informative. Highly recommend

James & Sarah O'Donnell (Buyer)

" Leonie found my dream home "

I initially met Leonie at an open for inspection for another property and found her to be very relatable and professional and not pushy. I was impressed enough to engage her to sell my property which she did within 10 days at a price we agreed on, a good price too. Later I received a call from Leonie to say that one of her colleagues had just listed a house she knew was perfect for me.....and it was. I purchased it before it even hit the market again at a good price that was acceptable to both the vendor and me. It saved the vendor advertising costs too. I would highly recommend Leonie who is still passionate about real estate after more than 25 years.

Susie Mclaren (Buyer)

" A fast and very good result "

I met Leonie at an open for a property I was considering and liked her approach. She came to view my property and gave me a good feeling that her approach and experience would make the sale quick and easy and it was. We got the property on the market and a good fair price in a very short time.

Susie McLaren (Vendor)

" Property Sale "

Always great to deal with Leonie. She gets the sale done professionally and hassle free. My go to Agent in Bendigo.

Helen Hawkins (Vendor)

" Informative and prompt in communication "

Leonie I found to be very professional and always very prompt and informative in communication. Leonie and team made the sale of my property stress free.

Maxine Plant (Vendor)

" Excellent! "

Leonie was super supportive throughout my property purchase process. Very professional and friendly person to communicate with. Highly recommend.

Chloe Broderick (Buyer)

" Pleasure to deal with "

Leonie was a pleasure to deal with, she communicated at every stage of the process and was very professional in all our dealings. Whist we may not have achieved a sale price in the advertised range, we were both happy with the final offer given the state of the market. My wife and I would certainly be confident to go through Leonie again.

Gregory & Jayne French (Vendor)

" Friendly & professional service. Highly recommended. "

The purchase of our new property was made so much easier by the expert attention of Leonie Butler. Her friendly & professional manner was much appreciated. She made what can be a stressful process very straightforward & stress free. Thankyou Leonie & thankyou DCK.

Heather Tonovic (Buyer)

" Simply the Best! "

I recently sold my home and couldn't have been more impressed with Leonie's knowledge, professionalism and willingness to help with every aspect of the sale. I live in Queensland and needed someone I could trust to help navigate the sale of my home. Luckily all the reviews I read were spot on. Nothing was too much trouble, Leonie kept in regular contact and I was never left guessing about what was going on. If you are thinking of selling your home, you can be reassured that Leonie is the person who will be there supporting you through every step of the process and get you a great outcome. Many thanks Leonie - you are simply the best.

Sue Loomes (Vendor)

" Very good & helpful "

I found Leonie very positive & reassuring

Vanessa Ashman (Vendor)

" Wonderful communication and very professional "

Leonie was a pleasure to work with when buying our home from beginning to end. Leonie communicated well and made our experience as efficient and seamless as possible. She had a genuine interest in ensuring that both the buyer and vendors needs were met. I wouldn’t hesitate to recommend Leonie.

Sam & Rian (Buyer)

" Great knowledge & skill set "

Great knowledge and skill set, especially of the local area , but what really stood out was her care and compassion when selling my elderly parents property across a really difficult time for them - she always gave them time and really cared . Thank you Leonie

Wendy Lauder (Vendor)

" Excellent Service "

Leonie engaged with us to sell our Bendigo house We cannot speak highly enough for her knowledge of the market and communication on all levels, Leonie is very easy to deal with we would not have changed a thing

Jennie & Graeme McKinnell (Vendor)

" Perfect Home Finder "

Leonie has been so generous to support us during our property journey. We will be forever grateful that she has helped us secure a home that is perfect for us, in a location we never thought was possible. We look forward to enjoying a wine with Leonie and Kaye by the open fireplaces one day very soon.

Evan & Sally Mansfield

" What a great team "

Leonie has been so generous to support us during our property journey. We will be forever grateful that she has helped us secure a home that is perfect for us, in a location we never thought was possible. We look forward to enjoying a wine with Leonie and Kaye by the open fireplaces in our new home.

Evan & Sally Mansfield (Buyer)

" Thank you Thank you Thank you "

Our journey to find our home in Bendigo has been long, however the wait has been worthwhile. The support we received from Leonie and Kaye during this process has been key to us securing our home. We look forward to spending more time in this beautiful city with our friends and family. We can't thank Leonie and Kaye enough and look forward to enjoying a cuppa with them once we are settled in.

Evan & Sally Mansfield (Buyer)

" Great communication & support "

Leonie was able to tell me enough about the property to make a decision to buy. She is clearly aware of the market at the moment. I am sure Leonie made all the difference in supporting the vendor to accept my offer. I am really grateful for Leonie's input. She was really good at getting back to me each time I wanted to contact her and kept me updated following my offers. Thanks Leonie.

Janette Baxter (Buyer)

" Excellent Experience "

In a hot real estate market at most open houses I attended agent only took a name and phone number. Leonie genuinely wanted to find out more about my situation and what I wanted from a property I was looking to purchase. Her communication throughout the process was excellent. Would highly recommend.

Kellie-Anne English (Buyer)

" Great to deal with "

Leonie is a property guru

David & Sandra Heath (Buyer)

" Happy buyer of a house in Kennington "

Leonie was both professional and excellent to deal with.

Dave Heath (Buyer)

" Happy seller of a residential block in Strathdale "

Always professional and knowledge of the local property market is unsurpassed.

Peter Mulqueen (Vendor)

" We had a wonderful experience buying our home with Leonie. "

Leonie was professional down to earth and very helpful to Russell and myself when purchasing our home in Strathfieldsaye. She was attentive to all the admin organising and made the process easy for us . We would definitely recommend Leonie to other clients .Leonie was groomed beautifully which always tells me people like Leonie take pride also in their daily work . Thank you Leonie we are very happy with your kind and caring service to us .Kind regards Jenni and Russell Cameron. We are looking forward to becoming local Strathfieldsaye residents .

Russell & Jenni Cameron

" The Best in Bendigo "

We have bought and sold several houses in Bendigo and you will not find a better person to work with than Leonie. She knows Bendigo, it’s property and it’s people. She works hard and always gives feedback and keeps you in the picture. I would not hesitate in engaging her again and recommending her in the highest possible terms. Well done Leonie and thanks.

Robin Adams (Vendor)

" Sales & Market Knowledge Excellence "

Whilst digital presence and promotion is key in the current real estate market, to successfully sell a unique high end property in the Bendigo market you need a sales professional. The ability to engage, to ask open ended questions, to interact effectively with the potential buyer, uncovering their particular requirements is a skill rarely found in many real estate agents. Our previous experience was with a lovely agent but there was minimal engagement with the potential buyer other than closed questions relative to their social activities. The sale was never going to happen until we engaged Leonie who has a wealth of knowledge of the market and her potential buyers/prospects. Cannot recommend Leonie and the DCK team highly enough.

Thea Blakely (Vendor)

" Awesome Agent "

Excellent experience dealing with Leonie to purchase home. Her knowledge of the market and house was on point. Kept me updated in negotiation period and available when needed.

Lesley Costello (Buyer)

" Excellent Professional Service "

Excellent professional service with deep knowledge of the market. Leonis is an experienced and professional agent who works hard for vendors. She is an honest direct and responsive communicator. I would highly recommend Leonie to potential property vendors in Bendigo.

Andrew Bugeja

" Competent & Professional "

Very competent and professional, the high level of service that years of experience brings.

David Eaton (Vendor)

" Could not rate them more highly "

Leonie & Kaye work that well as a team from advising on price to marketing and all through the process and constantly giving updates. They definitely know the market. Well done & thanks

Peter & Cynthia Stewart (Vendor)

" 5 Stars! "

Kaye and Leonie I can not speak highly enough in every aspect of the sale we have a long association with them and the team at DCK also the sale of my mothers property a couple of years ago and their knowledge of the market and total marketing and keeping us informed is way beyond what I expected in what I considered a difficult sale with 3rd party involved thanks

Peter Stewart (Vendor)

" Highly recommend DCK and Leonie Butler. "

Leonie Butler has extensive experience in property sales which is why we made the decision to go with DCK, and we were not disappointed. Leonie is very personable, knowledgeable and professional. From the outset we were provided with information and direction in the sale of our home. Frequency of open days and inspections were excellent. We love that Leonie thinks outside the square, gaining every opportunity to enhance saleability. We were very satisfied with the time frame and sale price particularly in these difficult COVID times. Would highly recommend DCK and Leonie Butler

Sue L.

" Commitment Plus "

Leonie has commitment plus. Leaving no stone unturned Leonie ensured we as the Sellers were able to be matched with the most suitable Buyer so that our property was sold quickly and at a price that supported both parties. The transfer of property from one party to the next should be a celebration for both parties and Leonie does this brilliantly. To get a sale result is important, to bring Agent, Seller and Buyer together to ensure everyone wins is an art and Leonie is a master of this. Thanks Leonie, we are super pleased with how you conducted the whole sale process and the resultant sale.

Rob & Deb (Vendor)

" Leonie was amazing! "

Kept in constant contact with weekly updates She does not beat around the bush says it how it is And if I was selling another home Leonie would be the first person I would contact

Deanne Robertson (Vendor)

" Hard Working & Professional "

Leonie and Kaye worked so hard to get a sale and they delivered on everything they promised. I could not recommend them highly enough, their experience and depth of knowledge of the Bendigo market, I truly believe assisted greatly in finding our buyer. Would not hesitate to use again or recommend. Great team!

Brooke & Dan (Vendor)

" 5 Star Rating!! "

Leonie is a professional with excellent knowledge of property availabilities and values. She found a property for us which suited us admirably and then facilitated a speedy and fair purchase. She acts diligently and honestly on behalf of buyers and sellers.

Kevin & Beverley Horder (Buyer)

" Sincere Agent "

Having known Leonie for over 40 years there was no question who we were going to use to sell our home. Leonie's experience, honesty and knowledge helped us achieve an amazing result allowing us to move forward with our future grand plans. We believe women in real estate are fantastic and Leonie is no exception.

Rodney & Adrienne Speakman (Vendor)

" We Bought a House! "

At a time when no other agent in Bendigo would talk to us, Leonie took our proforma wish list and having sold a house that morning saw that what we were looking for matched the home her clients were now ready to market. So in a matter of hours she had satisfied the wishes of two clients. Prompt and professional she read our needs and addressed her priorities to meet them. Only one box could not be ticked so our compromises were easy to make. Her easy going manner and knowledge of the Bendigo market instilled confidence and from confidence trust is made. We would recommend her to any of our friends who may be looking to buy in the Bendigo region.

Terry & Ruth Probert

" Positive Experience "

Whirlwind experience ... happy with all aspects of Leonie, even with Leonie to follow up when I am living in Bendigo with other contacts I will need in other services.

Marg Kelly (Buyer)

" Smooth Purchase "

Leonie made the purchase of our new house very easy, she communicated well with us and the seller. Nothing was too much trouble for Leonie. We were able to get the carpets cleaned and move some of our furniture into the garage before settlement. Thank you for all your help.

Brent & Jaclyn

" Bendigo Specialist "

Leonie and Kaye were very professional and consistently great communicators. They worked well with me to achieve a good result and sold my property in a timely and no fuss fashion. Strong knowledge of the Bendigo market and impressive network and person to person marketing. Thank you!

Loren Donaldson

" First Choice "

I have known Leonie for many years and she was our first choice to sell our house. Her experience and knowledge of the Bendigo property market was no doubt a factor in the successful sale of our home. Sale price and long term settlement date were achieved to our absolute satisfaction

Len & Barb Holland

" When only the best will do "

After meeting Leonie in 2014 and selling my first house we are just about to tick off number 6 with her. Every house has gone to market and every house has sold without the first open house. During covid we put one to market and true to her word as soon as restrictions lifted it sold and settled in 3 weeks. While searching for an industrial shed for my business I called on Leonie again for help and within days I had purchased one perfect for myself. Can't rate her knowledge and communication high enough.

Simon Wilson

" An outstanding real estate agent "

Leonie is a dynamic and energetic agent. She instilled confidence in us from the beginning with her positive attitude towards the sale of our home. She possesses a wealth of knowledge and experience in the real estate industry. Leonie's advice and constant communication made the process smooth and we achieved excellent results. We put our trust in Leonie every step of the way and thoroughly recommend her for her skill and integrity.

Jon & Janet Lebek

" Professional and experienced "

Leonie is very professional, and an excellent communicator with all parties being thoroughly updated through the process. She was also sensitive to the needs of our tenant during inspections. Leonie knows the Bendigo market well and achieved an excellent and quick sale.

Leonie Perry

" Leonie thinks outside the square! "

Leonie Butler has extensive experience in property sales which is why we made the decision to go with DCK and we were not disappointed. Leonie is very personable, knowledgeable and professional. From the outset we were provided with information and direction in the sale of our home. Frequency of open days and inspections were excellent. We love that Leonie thinks outside the square, gaining every opportunity to enhance saleability. We were very satisfied with the time frame and sale price particularly in these difficult COVID times. Would highly recommend DCK and Leonie Butler.

Sue L

" Leonie is a top class agent. "

Professional from listing to selling, only 2 weeks on the market, faultless action.

Steve

" Leonie is top class agent and an excellent salesperson. "

Leonie's market knowledge is exceptional and always communicates well and we would have no hesitation in calling her to sell any property we wish to sell.

Steve & Meredith Carter

" Positive & lasting impression. "

Billy and I wanted to convey our upmost respect and admiration for Leonie Butler who has delivered a level of service to us that is well over and above all expectations. While we had felt highly confident of her professionalism after she left a positive and lasting impression when we bought our Timbertop home from DCK two years ago, we have been overwhelmingly impressed with Leonie's commendable efforts, efficiency, caring touch and dedication throughout the (very quick!) sale and subsequent purchase of a new home. As a result, we would never go anywhere other than DCK and would advise others to do the same in future for we would only trust someone like Leonie to deliver a premium service during what is undoubtedly a major, life changing decision. As I am sure you would be aware, not only did Leonie negotiate a remarkably quick sale of our home in Timbertop Drive but she had also listened to us when we had expressed our wish list in a new home. She presented us with an opportunity that was ;on the money; and in what was a seamless and stress-free process, we now find ourselves proud owners of this dream home. This is thanks to Leonie who in a master-stroke, managed to serve the interests of both the Murphy Street owners as well as ourselves. She looked after everyone, working tirelessly to ensure all parties were pleased and interests accounted for. In short, I have no doubt we would not be in such a fortunate position today without Leonie and we remain extremely grateful to her for this.

Reagan Lacey

" No hesitation recommending Leonie. "

Leonie recently sold my property in Strathdale despite an uncertain and challenging market. Her understanding of the market is second to none, and her attention to detail ensured a focus on the things that mattered to achieve a great outcome. I have no hesitation in recommending her to any vendor or potential buyer. Thanks again Leonie & DCK for a smooth sale process.

Kieran

" We knew we were in expert hands. "

From the initial meeting with Leonie and Kaye we realised that we were in great hands, no fluffing around down to earth, straight to the point, and advise that proved to be spot on. Communication was a big plus, we were always informed about how the development of the sale was going from day one, which made the whole process so much more relaxed for what is a stressful time. Honestly could have given more stars!!

Jimmy

" Dynamic Duo "

I am writing to thank DCK, in particular Leonie Butler, for the outstanding service we received having recently listed and sold our home with her. On this occasion in collaboration with Kaye Lazenby. Together this team were extremely efficient, they knew the demographic, and focused their sales expertise resulting in a more than satisfactory outcome. This is the third home Leonie has sold for us, each time she has been active, informative and very motivated to sell our property, to our great satisfaction and I believe the purchaser. (Leonie also found wonderful tenants for a rental property we once had .) Once again a big thank you to both Leonie and Kaye. A dynamic duo! Derek and I are delighted with the outcome and would not hesitate to recommend Leonie and Kaye at DCK for any real estate needs.

Derek & Helen Bennett

" Appreciation for Leonie's Work. "

We would like to extend our appreciation for the amazing work done by one of your agents, Leonie Butler. We have known Leonie for many years as an agent and a friend. She sold our house a few years ago and was recently instrumental in negotiating a successful offer to purchase on our behalf during the COVID-19 crisis. It is a well-known fact that we can be very demanding as customers, it is not always easy to find a property that will satisfy all our requirements. We appreciate the endless hours (within and outside of business hours) that she dedicated to answering our questions and finding us a suitable property. She was always available and promptly returned calls and showed professionalism, patience and dedication to us. We can highly recommend Leonie as an agent.

Ernie & Cathy Peinke

" Whenever anyone asks me who a good real estate agent is in Bendigo, I always say Leonie Butler. "

Dear DCK Directors I would like to send an email of acknowledgement and appreciation to Leonie Butler for her fantastic professionalism and ‘nothing’s ever too much to ask’ attitude. I have just recently sold my second house with Leonie Butler. Throughout both house sales, my family has been so happy with her service. She ensures the price range is appropriate (she is always spot on with this) and she has great communication between everyone involved. She gets to know her clients and makes everyone feel comfortable and at ease with what could actually be a very stressful time! Even when there are little issues, Leonie is there to sort them out. She always answers her phone out of the normal hours and will make follow up phone calls at night or on a Sunday. Whenever anyone asks me who a good real estate agent is in Bendigo, I always say Leonie Butler. I cannot find anything she needs to improve on and I just want to make sure you know how respected and valued she is. I have full confidence in Leonie selling my house for the best possible price and that the process will always be as smooth as possible. Your company is very lucky to have her as an agent at your firm. With thanks,

Alisa Burdett

" Pleasure to deal with selling our home "

Dear Rob, Re: Sale 93 Rowan Street, Bendigo Recently Mark and I sold our home using DCK, and I felt it appropriate to let the DCK Directors know of our fantastic experience when dealing Leonie Butler. Leonie was a pleasure to deal with from the moment I asked her about the apartments for sale at Carnegie Way. She understood that Mark and I were looking to sell our home at some stage and that there were sensitivities in relation to the management of the sale. Our desire was not to go to market with fanfare but achieve a good price for the property and have a long settlement period to allow our daughter to finish Year 12 with minimal disruption. To her credit Leonie assisted us to achieve the above quickly and with professionalism and a great deal of humanity. Please pass on our sincere thanks to Leonie. Kind regards,

Sandra Nevill

" Delighted with Mundy Street Sale "

On behalf of my husband Dean and myself, I’d like to let you know just how delighted we have been with the services provided to us by Leonie Butler and Kaye Lazenby. After getting to know us and what we were looking for, in 1996 Leonie helped us find and purchase our first family home. We have been extremely happy at our home, but earlier this year, decided a change of scenery was for us. With so many memories, the decision to list our home was a difficult one. The decision who to list our home with was easy & made in a dash; it was Leonie. Leonie understood that we have a strong connection to our home and provided us with a great deal of information around listing price, marketing and how to present our home for sale. We listened and did our best to do our part to ensure a successful sale. The day after our home was listed on the internet, a daily procession of potential buyers followed and after three days an offer. During our constant conversations in person, phone and text, Leonie again gauged a great understanding of what we were looking for in our next home and provided a great deal of feedback from the potential buyers. Not only was our home sold in under a week, Leonie had also arranged for us to inspect two properties she had appraised. So in a week, we not only sold our home, but also bought our new home. Leonie and Kaye have been very supportive throughout what could have easily been a stressful process and we are very grateful that we were lucky enough to have them by our side.

Nydia Jones

" My home sold 2 hours after being listed online; amazing! "

From: Wendy Johnson   Date: 26 February 2018 at 9:58:45 pm AEDT To: Robert Ketterer <robert@dck.com.au> Subject: Email Agent Hi Robert, I feel I need to let you know how pleased I am with the service I have received from DCK. Leonie Butler has been my agent and has been wonderful throughout the process. My home was sold 2 hours after being listed on the Internet, amazing. Leonie brought the buyer for an inspection within an hour and half of listing. The sale was made within a few hours. I would like to mention that I have previously sold a house with DCK and have found all staff who came to view both my properties extremely friendly, professional and very helpful; Leonie herself certainly lived up to all my expectations re: DCK and more. I am very happy with my decision to go with DCK again. Would you please pass on my thanks to your Directors, Staff and Leonie. Regards

Wendy Johnson

" I've never encountered an Agent as effective and professional as Leonie. "

I am writing to express my gratitude to Leonie Butler for her excellent service in selling my property at 264 Carpenter St Sth. Leonie was recommended to me by a friend and I am very glad to have followed up that recommendation. I have bought and sold a few houses prior to this and have never encountered an agent as effective and professional as Leonie. She was efficient, knowledgeable and an excellent communicator throughout the process. Leonie worked hard to achieve a better price for the property than I had expected and it sold in 4 days - before even going to open house. In my view Leonie is a credit to your organisation and I would strongly recommend her to anyone wanting to sell a house in the Greater Bendigo area. Regards

Alison Lugg

" It's the little things that make a difference. "

I am taking the time to express my gratitude to both Leonie, Kaye, during the time my home was on the market. Both Leonie and Kaye are consummate professionals worked tirelessly - before,during and after business hours - keeping me up to date with phone calls, messages during the sale of my home. It's all the little things, attention to detail, I believe that have made the difference to achieve a positive outcome in such a short space of time. Leonie took time to show prospective buyers around the Eaglehawk shopping centre and leisure centre, as purchasers live interstate. I would have no hesitation in recommending Leonie and Kaye to anyone who is looking to engage services of an agent within the Bendigo area.

Glenys Brown

" Positive focus, understanding, personable & professional. Instantly I felt at ease "

From: Anthea Griffin Sent: Monday, 16 January 2017 07:55 PM To: Matt Bowles Cc: Leonie Butler Subject: Thank you   Dear Matt I wish to express in writing the great pleasure it was to deal with DCK, and in particular Leonie Butler, during the recent sale of my home, 147 Mitchell St Bendigo.  In reluctantly deciding to sell my first home with a baby and a partner who works interstate, I didn't quite realise how difficult this process had the potential to be. However from the get go Leonie had the most infectious positive focus, was understanding, personable and professional. And I felt at ease.  Throughout the process I felt included, informed and most importantly for me and my family, at no point under any pressure. Leonie's honest and sound advice, thorough approach, and unwavering dedication resulted in an outcome that surpassed our hopes on just the first weekend of 'open for inspections.' I am left 100% satisfied we achieved the best possible outcome thanks to Leonie's experience.  I certainly felt that Leonie went above and beyond to ensure this experience was a smooth and positive one. You are extremely lucky to have someone with such integrity and commitment associated with your brand. I would have no hesitation in recommending Leonie and DCK to my peers, family and friends.  Until next time, thank you and keep up the good work! 

Anthea Griffin

" Amazing & professional dealings. "

I would like to bring to your attention the amazing and professional dealings that l have had with the Sale of our house. I have never had an experience like this and was very pleased that this unique person, Leonie Butler managed to sell our house in just under 2 weeks. She understood that I had to move my property fast as I had my family, business and 2 properties to attend to. Leonie stepped into overdrive and did not let up, she was honest, professional and very passionate. Nothing was a problem and she went above and beyond and answered every call. Once again I would like to highly praise Leonie for her service and would certainly recommend her. It was an absolute pleasure dealing with her; you have one very big asset with Leonie in your organization.

Dave Allott

" Going the extra mile "

23/08/2015 Dear Leonie Sending this with thanks for your work in selling my house. First you gave me a pleasant surprise with your suggested sale price, which you were able to assure me was well founded. Next you had two couples keen to purchase and you worked things through with both potential buyers to give them the best chance. You expressed genuine interest and empathy for these people while still working to sell the house for me for the best result.  I’m sure the buyers have been encouraged by your ongoing contact while we’ve waited for settlement. Many thanks for the outcome. I bought, rented and sold with DCK. The rental managers did a great job for me & the sale has been managed really well. With DCK I have experienced professionalism and also a willingness, if needed, to go the extra mile. Kind Regards

Julie Trinnick

" Wonderful effort seeling our home "

23 June 2014 Dearest Leonie Just a note to thank yourself and Kaye for the wonderful effort in selling our home. We are happy to know that the house has been sold to such a lovely couple. (Just a little something enclosed for you dear Leonie - I wish you every blessing for an extraordinary future - it is well deserved.) We have lodged our tenanacy application today. Thanks again Leonie for everything. With Kind Regards

Catherine & David Holmes

" Superb Auction Result "

13 August 2014 Dear Matt We were so pleased with our Auction result on Saturday. DCK did a superb job throughout the process of the sale of 133 Lloyd Street. Leonie was excellent and Rob did a great job in auctioning the property. We thank you very much and ask that you extend our thanks to all concerned. Sincerely

John & Barbara Hyett

" We would recommend Leonie to any persons requiring real estate assistance "

22-06-2015   DCK Real Estate - Attention: Mr Robert Ketterer   Dear Sir Just a note to tell you we had a happy experience in the sale of our property in Lowndes Street Kennington and the purchase of our new property in Crook Street Strathdale. Both transactions were carried out by Leonie Butler in a considerate ansd businesslike way. All our queries were attended to in a happy and prompt manner. We would recommend Leonie to any persons requiring real estate assistance. Regards

Stuart & Connie Heal

" An amazing and exhilarating chain of events. "

Thank you for opening our minds to new possibilities, sharing your inspirations, your extensive knowledge and experience, your empathy and personal support through what has now become an amazing and exhilarating chain of events that have presented us with this beautiful property and all of its charms for us to enjoy in whatever way we wish. So very much appreciated.

Jim & Gill Nicholls

" Leonie was fantastic "

Just wanted to let you know that Leonie was fantastic in doing all she could to assist me in tracking down a new home. I eventually bought in Mackenzie St through another agent, but that was through no fault of hers - once on my case Leonie thought of me whenever a potentially suitable property came up and followed up frequently. if it had been up to her DCK would have certainly been the agent I purchased through! Leonie demonstrated what I would have appreciated from other property consultants - commitment to and interest in me as a purchaser. Please give her a well-deserved 'pat on the back'.

Paul Murphy

" No hesitation recommending DCK "

It is with sadness that I terminate my association with your company with the sale of my rental properties. DCK has managed the properties over several years.Most recently I have liaised with Makayla and team. I wanted to thank them in writing for all their help and assistance. They are all very professional and very pleasant to deal with. Nothing has been too much trouble for them and they have always returned my calls and dealt with any problems very promptly and efficiently. It has been a pleasure to work with them. My thanks also goes to Leonie Butler, who sold the properties for me. I cannot speak highly enough of Leonie. Her professionalism and integrity are beyond reproach.Not on y do I wish Leonie and Makayla all the best for the future, but also your company. One never knows what lies in the future. If ever I'm in the position to buy another rental property in the Bendigo area I know exactly who to contact. I would have no hesitation in recommending DCK. Again my sincere thanks to all involved.

Dorothy Ashe

" Excellent networking skills, professionalism & her many years of experience showed "

Dear RobertI am taking the time to write to you to express my gratitude and thanks to Leonie Butler.Leonie sold my property at Lot Elwood Drive, Strathdale last year. It is a testament to her diligence and abilities as my property was in the higher price bracket for Bendigo and had been listed for quite some time. She has excellent networking skills and through her many years of experience; has gained significant knowledge of the Bendigo market and what works and what doesn 't. Leonie was extremely easy to work with and was frequently in contact with me providing honest feedback on a regular basis. In the final few months I relocated to Queensland yet Leonie continued to call and update me on progress. It certainly wasn't a case of 'out of sight out of mind'. During the sale of my house I engaged Leonie along with an agent from another local real estate agency. The level of service that l received from Leonie far exceeded that of the other agent.I cannot express enough how pleased I was with Leonie. I would have no hesitation in recommending Leonie to anyone who would be looking to engage the servicesof an agent within the Bendigo area.It would be appreciated if you could pass on my sincere thanks to Leonie as well as share this positive feedback with the other Directors of DCK.Yours Faithfully

Sandra Murtagh

" Wouldn't deal with anyone else. "

Naturally, I concur with everything Reagan said 110%. From the very first day we dealt with Leonie when we purchased our home in October 2010, we said that we wouldn't deal with anyone else but Leonie and DCK. Her personal touch to dealings and particularly her willingness to go the extra mile was very much appreciated. It was pretty clear from the start we were dealing with someone of the highest integrity in all her dealings. The little things which Leonie did like taking the time to come over to our place for cup of tea outside of hours and driving Reagan over to our prospective new house on a Sunday afternoon was outstanding. She is a legend (& a terrific salesperson!) and it is evident that she really cares about her client's affairs. I am hoping we don't buy and sell again in 2 years time (the stamp duty is a killer!), but if we do it will be via Leonie & DCK! What Reagan said about Leonie listening to the type of property we were after, was spot on. We have spoken to so many agents and described exactly what we were looking for only to be shown something completely off the mark. Leonie's intuition and willingness to listen to her clients stands her /DCK head and shoulders above most if not all of your competitors in the real estate market place.

Billy Lacey

" Demostrated detailed attention, care and goodwill. "

We are writing to you just to let you know how pleased we have been with the detailed attention, caring, and goodwill that Leonie Butler has shown to us with attending to our many sales and purchases of real estate over the past 12 months. Leonie has always been there to help and advise and is a very impressive asset to your business. We thank you all very much for all your help and we wish Leonie much continuing success for the future.

John Haythorne & Jan Hopley

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