Hayley Walden-Dickie has managed our property for many years, and we have always felt she is very reliable and professional. We had the difficult and sad experience of our tenant in the property being found deceased. Hayley very ably dealt with all the issues that arose from this - she ensured that the property was vacated, and then advised us of the extensive renovations necessary before the property could be rented out again. She then oversaw the renovations, and ensured that they were carried out to a high standard. Hayley's competent managing of all of that meant that we were not worried about the property. She kept us informed, provided us with quotes for work needed, and provided us with photographs, so we were well informed. She was then able to find reliable tenants, who look after the property well. Hayley's communication and professionalism are excellent, and she provides us with detailed routine inspection reports on our property, so we know it is being managed efficiently. We highly recommend Hayley.